Here is my story: I was looking for a conference phone to replace the one we have in our company. The first one was not working with our existing phone system and I found out about it during the Christmas and New Year time. When I come back after the company shutdown. I contact ITT and found out that my purchase had passed the 30 days return time frame which made us no longer eligible for a refund request. However, Kurt from ITT went beyond his limits to exchange another working unit for us. Thank you very much!!
- D. Nguyen-
Bought product from this seller and within 30 minutes Kurt called me and talked about what I was trying to accomplish. He helped me determine that I had picked the wrong item and swapped it for the correct one (normally more expensive) at no extra charge. It is awesome being able to work with someone who really understands the technology to ensure that I ordered the correct hardware. This is the only person I'll purchase networking equipment from in the future.
- Jonathan H.
Bought product from this seller and within 30 minutes they called me and talked about what I was trying to accomplish. He helped me determine that I had picked the wrong item and swapped it for the correct one (normally more expensive) at no extra charge. It is awesome being able to work with someone who really understands the technology to ensure that I ordered the correct hardware. This is the only person I'll purchase networking equipment from in the future. - Jonathan H.
Kurt went above and beyond to get this order to me quickly. would purchase from them again!
- Victoria E.
Highly recommend these guys. Needed a Cisco access point that was somewhat hard to find, they had the best price and when I contacted them about getting it shipped overnight, they thankfully got it taken care of. The AP arrived as expected, it works, and the project was completed.
- Drew S.
Great customer service and very responsive! -
- Aja U.
Through my own ignorance I ordered LAP rather than AP Cisco Aironet 1242AG access points. I requested to return them, and Kurt contacted me immediately proposing that if I would ship them back, they would install the proper AP software on them and ship them back at no further charge. This was a cheaper solution than shipping them back and paying a restocking fee, and they were good to their word. They turned these access points around the day they received them and FedEx'ed them back same way they had before. Great service, great attitude. I think you can trust these guys. If you have any questions about their products, I'd call or email them. Seem to really know their stuff.
I would definitely recommend this seller. Kurt called almost immediately after placing the order to ask the application of the item I was purchasing. Come to find out, I had purchased the incorrect item. He ultimately saved our business time and money arranging exchanges.
- HERR E.
Very easy to work with, went the extra mile to help me even though it was my fault. Company has great product and the staff is very knowledgable
Speedy arrival...NO problems or complaint...THX, will order again from
Intelligent Technology Trade!
- LaChar Lee
Product as described, Fast Shipping, A+
- Jesse Little
I got the exact item and very courteous service from the supplier. I will
definitely be ordering from this seller again.
- Jay E Meister
Great seller.. Fast Easy and Quick Delivery
- JELANI JONES
Intelligent Technology is great! I have been looking for a local source of networking
equipment for a while now, and a friend referred them to me, The experience
was excellent, they are there when I have an issue and have the best prices.
I plan on using ITT again and will DEFINITELY recommend them to my friends
- Larry Lee
The service is excellent and the product was of great quality. Works great.
The service provided was unmatched anywhere else. Definitely one of the best
product from a great seller. Very excited. Shipping was reasonable and
- Weston Hunt
Item arrived earlier than expected. They even went so far as to add the
microphone cable to boost the ringer in the ear. Very happy with the service
and courteous too. - Walt Proctor
Delivered the item I ordered accurately & in a timely fashion
- Rob Miller
Delivered quickly. No issues at all!
- Barbara Arbisi
Very responsive to an issue that was no one's fault.
- Jeff Dudley